Zactra Mail Support
Need help connecting a mailbox or using Zactra Mail with ChatGPT? Our support contact is:
Email support
[email protected]
[email protected]
Before contacting support
- Tell us the Zactra Mail login email associated with your account.
- Include the email-provider name and the IMAP/SMTP host and port, if relevant.
- Describe the steps that led to the issue and include the exact error message.
- For ChatGPT connection issues, mention whether OAuth authorization completed and which action failed.
Protect your account
Never send us your mailbox password, app password, Zactra Mail password, OAuth access token, refresh token, private key, or an unredacted email containing sensitive information. We will not ask you to paste these secrets into a support request.
Product scope
The ChatGPT integration currently supports listing connected mailboxes and folders, searching and reading email, and sending plain-text email after explicit approval. It does not create email accounts, download attachment contents, delete messages, or modify folders.