Terms of Service

Effective date: 5 November 2026 · Applies to the Zactra Mail website and its ChatGPT integration.

These Terms govern your use of Zactra Mail, provided by Zactra Technologies Inc. By creating an account or connecting Zactra Mail to ChatGPT, you agree to use the service in accordance with these Terms.

1. The service

Zactra Mail lets you connect supported email accounts using IMAP and SMTP, view and search messages, manage drafts in the web application, and use the ChatGPT integration to list connected mailboxes and folders, search and read email, and send plain-text email after explicit confirmation. Features available in the web application may differ from those exposed through the ChatGPT integration.

2. Your account and mailbox authorization

  • You must provide accurate account information and keep your Zactra Mail login credentials confidential.
  • You may connect only mailboxes that you own or are authorized to access.
  • You are responsible for ensuring that your email provider permits the IMAP/SMTP connection method you configure.
  • Never share your email-provider password, app password, or Zactra Mail credentials with another person or in a ChatGPT conversation.

3. Email access and sending

The ChatGPT integration can access only mailboxes connected to your authenticated Zactra Mail account and only within the permissions you authorize. Before sending through ChatGPT, the recipient, subject and complete message must be shown to you and you must explicitly approve the send. You are responsible for reviewing recipients and message content. Zactra Mail does not guarantee delivery, inbox placement, or provider availability.

4. Acceptable use

You must not use Zactra Mail to send unlawful, deceptive, abusive, unsolicited bulk or spam messages; to access another person's mailbox without authorization; to interfere with the service; or to violate your email provider's terms or applicable law.

5. Provider compatibility and third-party services

Zactra Mail depends on your email provider's IMAP and SMTP services. Some providers or account types may restrict password-based access or require settings that are not supported by this release. Provider-specific OAuth sign-in for Gmail or Microsoft accounts is not included in this release. Your use of ChatGPT and your email provider is also subject to those providers' own terms.

6. Fees

This release of Zactra Mail does not process payments or offer in-app purchases through the ChatGPT integration. Your email provider or other third-party services may charge fees under their own plans.

7. Availability and changes

We may maintain, update, change or suspend parts of the service to protect users, address technical issues, or improve functionality. We do not promise uninterrupted or error-free availability.

8. Account closure and support

You may remove connected mailboxes and delete saved drafts in the application. To request closure of your Zactra Mail account or for assistance, contact [email protected].

9. Contact

Questions about these Terms may be sent to [email protected].